Case Management

At Penn Highlands Healthcare, every hospital has a Case Management Department.

Those who work in those departments, case managers, work along with your medical team to develop your personalized care plan both while you're in the hospital and when you return home. While our case management team doesn't provide actual medical care, they can help you plan and monitor your services while you stay with us, and make your discharge from our care smoother.

Our case managers can assist you with many things, including:

• Counseling to help you and your family cope
• Arranging home health equipment and supplies
• Understanding your patient rights
• Obtaining insurance authorization
• Arranging transportation
• Coordinating community agency referrals